As a time saver, and so I can sleep as late as possible, I grab breakfast on the way to work and eat it when I get there.
A few months back some of the bus routes changed and this meant I got to work about 15 minutes earlier (but couldn't catch a later bus, because that would be too late), so I started getting off the bus two stops earlier and walking the rest of the way.
Back at the start of November I noticed, right near the bus stop I was now using, a tiny little cafe, with a few tables out the front. Apparently it's been there for years, I'd just never noticed it. It's run by a couple of men, brothers I think, originally from Nepal. One of them does most of the counter work, the other one is mostly out the back. They serve breakfast and lunch, curries being their main lunch attraction. I don't have time to get up there for lunch, so I'm yet to try them.
The first day I went in, I got a tall latte, with two sugars, and a maple syrup-pecan danish. It tasted like real maple syrup, and had actual pecans on it. By the middle of the week, the counter guy was just confirming that it was two sugars in the latte, and a danish to go. By the second week he didn't have to ask. I walk in and he starts my making my coffee and bagging up the danish while we say good morning, and if it's quiet in there, chat about the weather, the christmas decorations showing up on the street and other shops, how was the weekend, stuff like that.
It's not just me, there are a bunch of regulars who come in and get the same remarkable service. Some of them stay in and chat, some of them wander in, put some money on the counter with a quick "morning, I'll be out at the tables", and he knows what to bring them. The only people I've seen tell him what they're after are people making a change to their regular breakfast, and they do that before he's had a chance to start getting their usual, (through the door "I'll have a muffin, instead of some toast today mate), or newbies, (well, probably newbies, why else would they need to ask the coffee sizes, or what kind of bread they use for the toast).
While I still love my Hudson's coffee, the lattes here are excellent and the customer service is amazing (which is what really keeps me coming back every morning). One day I'll make it there for lunch and try the Nepalese Curry.
A few months back some of the bus routes changed and this meant I got to work about 15 minutes earlier (but couldn't catch a later bus, because that would be too late), so I started getting off the bus two stops earlier and walking the rest of the way.
Back at the start of November I noticed, right near the bus stop I was now using, a tiny little cafe, with a few tables out the front. Apparently it's been there for years, I'd just never noticed it. It's run by a couple of men, brothers I think, originally from Nepal. One of them does most of the counter work, the other one is mostly out the back. They serve breakfast and lunch, curries being their main lunch attraction. I don't have time to get up there for lunch, so I'm yet to try them.
The first day I went in, I got a tall latte, with two sugars, and a maple syrup-pecan danish. It tasted like real maple syrup, and had actual pecans on it. By the middle of the week, the counter guy was just confirming that it was two sugars in the latte, and a danish to go. By the second week he didn't have to ask. I walk in and he starts my making my coffee and bagging up the danish while we say good morning, and if it's quiet in there, chat about the weather, the christmas decorations showing up on the street and other shops, how was the weekend, stuff like that.
It's not just me, there are a bunch of regulars who come in and get the same remarkable service. Some of them stay in and chat, some of them wander in, put some money on the counter with a quick "morning, I'll be out at the tables", and he knows what to bring them. The only people I've seen tell him what they're after are people making a change to their regular breakfast, and they do that before he's had a chance to start getting their usual, (through the door "I'll have a muffin, instead of some toast today mate), or newbies, (well, probably newbies, why else would they need to ask the coffee sizes, or what kind of bread they use for the toast).
While I still love my Hudson's coffee, the lattes here are excellent and the customer service is amazing (which is what really keeps me coming back every morning). One day I'll make it there for lunch and try the Nepalese Curry.
5 comments:
That sounds LOVELY!! old fashioned service, PLUS good food, is a dream come true.
I reckon you're on a good thing because customer service like that is far and few between these days. I'll waiting for your review on the Napalese Curry :-).
I yearn to have a local cafe like that - you're so lucky!
I love those maple-pecan pastries!! I've only had the ones from Coles and Brumby's, but still...very yummy.
The service there? Wow!! That's exceptional.
I love little places like that, where they remember you and your business means something. Lucky you!
Pearl
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